Returns & Exchanges

We want you to love your K-Beauty routine, but if a product isn't the right fit for your skin, you can return it within 30 days of delivery. All returned items must be in their original packaging and meet our safety hygiene standards.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Prepare Your Package

  Carefully pack the items in their original box, ensuring the products are secure to prevent damage during transit.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will issue a refund to your original payment method within 7-10 business days.